#MY AMAZON KINDLE ACCOUNT CODE#
That will go a long way toward good faith, because you're absolutely not the first person to have an issue like this and make that mistake.Īs for deplatforming, I don't have any tips there, sorry, I've just been the Amazon Support proxy for all of my family and friends for the past decade.Buy 2-year plan with SD20 code for special priceĪlternatively, at the time of payment, Amazon Kindle Unlimited also offers the following options: Just one month subscription at Rs 199, subscription for six months at Rs 999 and a 12-month subscription at Rs 1,799.
On that note, I would make sure they understand that your card had been compromised and that you did not intent to contest amazon charges, as well as making sure that they can see that those charges were paid as soon as Amazon contacted you. Just remember to be kind to them, they're there to help, it will get you much further than letting that frustration out on the rep. So I'd call Amazon again, appeal to the customer service rep for help, make sure they know your frustration isn't with them, and if they want to send a message ask if instead they can transfer you to that department or escalate the call because you've already had a nonresponse. Don't be afraid to ask to escalate, because this is a decade of legitimate purchases that you've been cut off from for one issue. I've had to escalate calls multiple times for super simple issues and I've have more complex issues resolved the first time. Though I'd write this as a warning and perhaps to get advice as to how this could be resolved - at the very least I want to get my notes out before I do anything.ĭid you get an email following the customer service call? The hard thing is that sometimes with Amazon, you have to call a few times to get someone who will actually help you. I am considering deplatforming from Amazon/Kindle after this which sucks since there's no bookstore with close to the amount of offerings and the Kindle app is excellent. Next step I will try to call my bank to see if they can do anything to re-reverse the charges. It's been more than 1 month, and I still have no access to my hundreds of books and notes I've worked on over the last decade. To my surprise Amazon has not only blocked my accounts, but also logged me out of Kindle with no way of logging back in like I'm some sort of criminal - guilty until proven innocent. Then I try to log in to add a new billing method, but am asked to enter the code from a phone number I no longer have, I call support to get the old phone number removed from the account, but support can't help me because the account is blocked, they tell me they will forward my request and get a reply in 24 hours, but I don't.
I give them two other CC numbers I guessed were on the account (I can't log in to check anymore), no reply for two weeks. (My account is more than a decade old and I've spent tens of thousands on Amazon). A bit longer than a month ago, someone tried to defraud my credit card, my bank noticed and block the card, I flagged the fraudulent transactions but made a mistake and also flagged a couple of legitimate amazon purchases that I didn't recognise.Ī few days later Amazon then sends me an email saying all the accounts associated with my email are blocked, and asks me to give them the digits of other CCs on the account OR add a new payment method to pay for the outstanding 60 bucks.
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